Wednesday, January 16, 2008

Emerging Recommendation Technology Helps Pick Shows

"Imagine you're listening to the radio in your bedroom. A song comes on that catches your ear - let's say "Ayo Technology," a hit single from the latest 50 Cent album. It's just the kind of jam that puts you in a good mood, but when it's over, a tinge of disappointment sets in. Surely the next song won't measure up. But what if it did?".........

Possessing an uncanny ability to relate to the sentiment above, I'm left to ponder what if the radio could predict what song I would enjoy hearing next....what a joy it would be to listen to all my favorite songs without ever having to skip a single one!!! And what if this same concept applied to movies, online games, and television shows alike! Apparently that is the direction recommendation technology is heading.

Recommendation Technology attempts to make educated guesses as to what else may interest you and is an extremely useful mechanism for any company selling items or any company that has a platform to distribute items. Companies have started realizing that perhaps the most effective marketing tool lies in their ability to personalize "suggestions" and tailor these recommendations to the interests of each individual. Given the plethora of information available via the internet, it can be challenging to find exactly what you want to find and as studies suggest, sometimes you don't know exactly what you're looking for which can amplify the problem.

While recommendation technology is not new, it has not been very effective in the past. As inferred in the "My TiVo thinks I'm gay" plot, perhaps recommender systems attempted to be too intuitive and less personalized initially. After recognizing the benefits available by offering more accurate suggestions (increased sales and session length) and the consequences seen by offering inaccurate suggestions (less sales, lower likelihood of returning), systems are seeking to become more sophisticated. "When you get down into the deep mathematical analyses of this stuff, and you have good data on content and users, you can make good predictions of what users will like."

Even more interesting is the fact that personalization isn't limited to just the web. Researchers believe that more than 1/3 of daily television viewing will be on-demand in the next 5 years. As an advocate of personalization, Im intrigued to see what other areas can be explored beyond the internet and television...

Emerging Recommendation Technology Helps Pick Shows

2 comments:

Ajeet said...
This comment has been removed by the author.
Ajeet said...

Everytime i listen to the radio, i wish the same !!! Ofcourse this is impossible with the conventional radio broadcast technology (unidirectional flow of data) ... but when you use an online radio/streaming service ... you are given recommendations ... infact a lot of them. Example: Yahoo Launch! video service. When you select a video ... it pops open a window to play that video and on the side a playlist of other videos waiting in queue to be played soon. These videos belong to artist of the same genre. But again, the issue you raised about relevancy of the recommendations plays here too ... when i use the yahoo service sometimes i get 'country music' recommendations in my regular metal and soul music playlists :( .. which is kinda weird ... and there is no explanation provided for this !!!

Maybe, if the recommender gave us a reason why it was recommending these tracks ... it would make a lot more sense ... and might even convince people to try some of the unconventional choices on offer !!!

the following blog post may provide 'potential' solutions to some of the issues you have raised:
http://blogs.sun.com/plamere/entry/tagomendations_making_recommedations_transparent

I guess for now we are at the mercy of the station rj :P